If you are setting up Liftify for the first time, work through Getting Started in
order — connecting your Google Business Profile and mapping your locations are
prerequisites for everything else.
Articles are grouped by what you are trying to accomplish end to end, rather than
by which screen a feature lives on.
{"docsConfig":{"theme":"mint","$schema":"https://mintlify.com/docs.json","name":"Liftify Help","colors":{"primary":"#3767AA","light":"#98B9DC","dark":"#274C80"},"logo":{"light":"https://mintcdn.com/liftify/zqeWY9h9LqqOeRKo/logo/liftify-light.png?fit=max\u0026auto=format\u0026n=zqeWY9h9LqqOeRKo\u0026q=85\u0026s=6f9fdda7d91dac01bd6cb5e118f2809a","dark":"https://mintcdn.com/liftify/zqeWY9h9LqqOeRKo/logo/liftify-dark.png?fit=max\u0026auto=format\u0026n=zqeWY9h9LqqOeRKo\u0026q=85\u0026s=b2a6c1d6603afcbb131adae55ed34f20"},"favicon":"https://mintcdn.com/liftify/zqeWY9h9LqqOeRKo/favicon.png?fit=max\u0026auto=format\u0026n=zqeWY9h9LqqOeRKo\u0026q=85\u0026s=9a57f712061384b17c22dfd5b7ab57f4","navbar":{"links":[{"href":"mailto:support@liftify.com","label":"Contact support"}]},"contextual":{"options":["copy","view","chatgpt","claude","perplexity","mcp","cursor","vscode"],"display":"header"},"styling":{"latex":false},"navigation":{"pages":[]}},"deployment":{"deploymentMetadataValue":{"subdomain":"liftify","hasAudioNarration":false,"actualSubdomain":"liftify","customDomains":["help.liftify.com"],"gitSource":{"type":"github","owner":"liftify-dev","repo":"liftify-knowledge-base","deployBranch":"main","contentDirectory":"","isPrivate":true,"mountPath":"","label":""},"chroma":{"latestBuiltDeploymentHistoryId":"6ad625e40e9fddb338e069f9","collectionId":"940b0bdc-4f48-4498-8feb-200841fa7d20","liveDeploymentHistoryId":"6ad625e40e9fddb338e069f9","schemaVersion":"v3"},"entitlements":{"AI_CHAT":{"status":"DISABLED"}},"buildId":"6ad625e40e9fddb338e069f9","clientVersion":"0.0.3964","searchFilterCounts":[{"language":"default","tag":"Getting started","count":14},{"language":"default","tag":"Campaigns","count":10},{"language":"default","tag":"Admin","count":8},{"language":"default","tag":"Reviews","count":8},{"language":"default","tag":"Inbox","count":4},{"language":"default","tag":"Surveys","count":3},{"language":"default","tag":"Tasks","count":2},{"language":"default","tag":"What's new","count":1},{"language":"default","tag":"Contacts","count":1},{"language":"default","tag":"QR codes","count":1}]},"assistantConfig":{"enableAskAiButton":false,"enableStarterQuestions":false,"enableContextualStarterQuestions":false,"enableAskAiSearchBar":true},"hasChatPermissions":false,"hasWebMcpPermissions":false,"toggles":[{"name":"kill-isr","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"agent-mintlify-slack","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"editor-v7-file-tree","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"agent-integrations-settings","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"automations-pr-grouping","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"custom-prefix","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"analytics-v7","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"user-flows-analytics","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"no-publish-flow","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-onboarding","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"llms-txt-v2","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"pause-universal-search-reconcile","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"snapshot-serving-live","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"stripTemperatureMiddleware","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"per-site-search-delta","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"support-platform-pylon-zendesk","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"snapshot-serving","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"instant-rollback","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"granular-notifications-server","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"granular-notifications","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"editor-private-page-search","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"automations-fable","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"fixed-ai-action-pricing","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"automation-resolve-merge-conflict","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"scoped-publishing","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"mintql","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"page-level-analytics","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"editor-version-history-v2","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"editor-nav-generations","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"billing-page-v2","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workspace-projects","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"assistant-v5","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"byok-sep-25","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"fork-pr-previews","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"revalidation-jwt","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"vite-origin","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"editor-agent-model-picker","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"billing-updated-9-15","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"hobby-abuse-scan","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"dashboard-inbox","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false}],"isAtlas":false,"googleFontsInlined":false},"customCss":[{"filePath":"support-form.css","content":".lfy-support-overlay{position:fixed;inset:0;display:none;align-items:flex-start;justify-content:center;padding:6vh 16px 16px;background:rgba(23,48,87,.45);z-index:9999;overflow-y:auto}.lfy-support-overlay.lfy-open{display:flex}.lfy-support-modal{position:relative;width:100%;max-width:560px;background:#fff;color:#1c0f13;border-radius:12px;box-shadow:0 24px 64px -16px rgba(23,48,87,.4);padding:28px;font-size:15px}.lfy-support-modal h2{margin:0 0 4px;font-size:22px}.lfy-support-sub{margin:0 0 14px;color:#6a6a6a}.lfy-support-note{background:#eaf1f8;border-radius:8px;padding:10px 14px;margin:0 0 18px}.lfy-support-note a{color:#3767aa;font-weight:600}.lfy-support-close{position:absolute;top:16px;right:18px;border:0;background:0 0;font-size:26px;line-height:1;color:#6a6a6a;cursor:pointer}.lfy-support-form label{display:block;font-weight:600;margin-bottom:14px}.lfy-support-row{display:flex;gap:14px}.lfy-support-row label{flex:1}.lfy-support-form input,.lfy-support-form textarea{display:block;width:100%;margin-top:6px;padding:10px 12px;font:inherit;font-weight:400;color:inherit;background:#fff;border:1px solid #e2e2e8;border-radius:8px}.lfy-support-form input:focus,.lfy-support-form textarea:focus{outline:2px solid #3767aa;outline-offset:-1px}.lfy-support-actions{display:flex;align-items:center;justify-content:flex-end;gap:14px}.lfy-support-status{flex:1;font-size:13px;color:#6a6a6a}.lfy-support-status.lfy-ok{color:#2e7d5b}.lfy-support-status.lfy-err{color:#a6462f}.lfy-support-send{border:0;border-radius:8px;background:#3767aa;color:#fff;font:inherit;font-weight:600;padding:10px 20px;cursor:pointer}.lfy-support-send:hover{background:#274c80}.lfy-support-send:disabled{opacity:.6;cursor:default}html.dark .lfy-support-modal{background:#171f27;color:#e6ebf0}html.dark .lfy-support-close,html.dark .lfy-support-status,html.dark .lfy-support-sub{color:#9daab6}html.dark .lfy-support-note{background:#163040}html.dark .lfy-support-note a{color:#98b9dc}html.dark .lfy-support-form input,html.dark .lfy-support-form textarea{background:#10161c;border-color:#364552}"}],"page":{"pagePath":"index","slug":"/","pageMetadata":{"title":"Liftify Help","description":"Guides for setting up Liftify, requesting reviews, and handling customer conversations.","href":"/index"},"description":{"compiledSource":"\"use strict\";\nconst {jsx: _jsx} = arguments[0];\nconst {useMDXComponents: _provideComponents} = arguments[0];\nfunction _createMdxContent(props) {\n const _components = {\n p: \"p\",\n ..._provideComponents(),\n ...props.components\n };\n return _jsx(_components.p, {\n children: \"Guides for setting up Liftify, requesting reviews, and handling customer conversations.\"\n });\n}\nfunction MDXContent(props = {}) {\n const {wrapper: MDXLayout} = {\n ..._provideComponents(),\n ...props.components\n };\n return MDXLayout ? _jsx(MDXLayout, {\n ...props,\n children: _jsx(_createMdxContent, {\n ...props\n })\n }) : _createMdxContent(props);\n}\nreturn {\n default: MDXContent\n};\n","frontmatter":{},"scope":{}},"pageType":"default","mdx":{"mdxSource":{"compiledSource":"\"use strict\";const{Fragment:_Fragment,jsx:_jsx,jsxs:_jsxs}=arguments[0];const{useMDXComponents:_provideComponents}=arguments[0];function _createMdxContent(props){const _components={p:`p`,..._provideComponents(),...props.components},{Heading}=_components;if(!Heading)_missingMdxReference(`Heading`,true);return _jsxs(_Fragment,{children:[_jsx(_components.p,{children:`Welcome to Liftify’s help center.`}),`\n`,_jsx(Heading,{level:`2`,id:`start-here`,children:`Start here`}),`\n`,_jsx(_components.p,{children:`If you are setting up Liftify for the first time, work through Getting Started in\norder — connecting your Google Business Profile and mapping your locations are\nprerequisites for everything else.`}),`\n`,_jsx(Heading,{level:`2`,id:`how-these-guides-are-organised`,children:`How these guides are organised`}),`\n`,_jsx(_components.p,{children:`Articles are grouped by what you are trying to accomplish end to end, rather than\nby which screen a feature lives on.`})]})}function MDXContent(props={}){const{wrapper:MDXLayout}={..._provideComponents(),...props.components};return MDXLayout?_jsx(MDXLayout,{...props,children:_jsx(_createMdxContent,{...props})}):_createMdxContent(props)}return{default:MDXContent};function _missingMdxReference(id,component){throw new Error(`Expected `+(component?`component`:`object`)+\" `\"+id+\"` to be defined: you likely forgot to import, pass, or provide it.\")}","frontmatter":{},"scope":{"config":{},"pageMetadata":{"title":"Liftify Help","description":"Guides for setting up Liftify, requesting reviews, and handling customer conversations.","href":"/index"}}},"mdxSourceWithNoJs":null},"mdxExtracts":{"tableOfContents":[{"title":"Start here","slug":"start-here","depth":2,"children":[]},{"title":"How these guides are organised","slug":"how-these-guides-are-organised","depth":2,"children":[]}],"codeExamples":{}},"jsLinks":["/_mintlify/custom/liftify/3681c179ab9acab8/hubspot-chat.js","/_mintlify/custom/liftify/ebbc8d30e581424d/support-form.js"],"subdomain":"liftify","siteName":"Liftify Help","title":"Liftify Help - Liftify Help","navMaps":{"firstHrefInVersion":{},"firstHrefInLanguage":{}},"lastModified":"2026-08-27T17:41:43.018Z","originalFileLocation":"index.mdx"},"headHtml":"\u003cscript data-mint-head>(function(){var d=document.documentElement,p=null;if(!p){try{p=localStorage.getItem(\"isDarkMode\")}catch(e){}if(p==='true')p='dark';else if(p==='false')p='light';if(p!=='light'\u0026\u0026p!=='dark'\u0026\u0026p!=='system')p=\"system\"}var r=p==='system'?(matchMedia(\"(prefers-color-scheme: dark)\").matches?'dark':'light'):p;d.classList.remove(r==='dark'?'light':'dark');d.classList.add(r);d.setAttribute(\"data-theme-preference\",p)})();\u003c/script>\u003cmeta data-mint-head name=\"description\" content=\"Guides for setting up Liftify, requesting reviews, and handling customer conversations.\">\u003cmeta data-mint-head name=\"application-name\" content=\"Liftify Help\">\u003cmeta data-mint-head name=\"generator\" content=\"Mintlify\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"192x192\" href=\"/mintlify-assets/_mintlify/favicons/liftify/LDuNtP2wEz0NnHPM/_generated/favicon/android-chrome-192x192.png\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"apple-touch-icon\" type=\"image/png\" sizes=\"180x180\" href=\"/mintlify-assets/_mintlify/favicons/liftify/LDuNtP2wEz0NnHPM/_generated/favicon/apple-touch-icon.png\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"16x16\" href=\"/mintlify-assets/_mintlify/favicons/liftify/LDuNtP2wEz0NnHPM/_generated/favicon/favicon-16x16.png\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"32x32\" href=\"/mintlify-assets/_mintlify/favicons/liftify/LDuNtP2wEz0NnHPM/_generated/favicon/favicon-32x32.png\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"shortcut icon\" type=\"image/x-icon\" href=\"/mintlify-assets/_mintlify/favicons/liftify/LDuNtP2wEz0NnHPM/_generated/favicon/favicon.ico\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"192x192\" href=\"/mintlify-assets/_mintlify/favicons/liftify/LDuNtP2wEz0NnHPM/_generated/favicon-dark/android-chrome-192x192.png\" media=\"(prefers-color-scheme: dark)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"16x16\" href=\"/mintlify-assets/_mintlify/favicons/liftify/LDuNtP2wEz0NnHPM/_generated/favicon-dark/favicon-16x16.png\" media=\"(prefers-color-scheme: dark)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"32x32\" href=\"/mintlify-assets/_mintlify/favicons/liftify/LDuNtP2wEz0NnHPM/_generated/favicon-dark/favicon-32x32.png\" media=\"(prefers-color-scheme: dark)\">\u003clink data-mint-head rel=\"shortcut icon\" type=\"image/x-icon\" href=\"/mintlify-assets/_mintlify/favicons/liftify/LDuNtP2wEz0NnHPM/_generated/favicon-dark/favicon.ico\" media=\"(prefers-color-scheme: dark)\">\u003cmeta data-mint-head property=\"og:title\" content=\"Liftify Help - Liftify Help\">\u003cmeta data-mint-head property=\"og:description\" content=\"Guides for setting up Liftify, requesting reviews, and handling customer conversations.\">\u003cmeta data-mint-head property=\"og:site_name\" content=\"Liftify Help\">\u003cmeta data-mint-head property=\"og:url\" content=\"https://help.liftify.com\">\u003cmeta data-mint-head property=\"og:type\" content=\"website\">\u003cmeta data-mint-head property=\"og:image\" content=\"https://liftify.mintlify.app/_mintlify/api/og/v2?division=Getting+started\u0026amp;title=Liftify+Help\u0026amp;description=Guides+for+setting+up+Liftify%2C+requesting+reviews%2C+and+handling+customer+conversations.\u0026amp;theme=1bd7f51ba2fc6c083c5955f0\u0026amp;signature=43e0bb7a0086af54524d8814f013637d649ec6d91591da4ff06529543d73aea5\">\u003cmeta data-mint-head property=\"og:image:width\" content=\"1200\">\u003cmeta data-mint-head property=\"og:image:height\" content=\"630\">\u003cmeta data-mint-head name=\"twitter:card\" content=\"summary_large_image\">\u003cmeta data-mint-head name=\"twitter:title\" content=\"Liftify Help - Liftify Help\">\u003cmeta data-mint-head name=\"twitter:description\" content=\"Guides for setting up Liftify, requesting reviews, and handling customer conversations.\">\u003cmeta data-mint-head name=\"twitter:image\" content=\"https://liftify.mintlify.app/_mintlify/api/og/v2?division=Getting+started\u0026amp;title=Liftify+Help\u0026amp;description=Guides+for+setting+up+Liftify%2C+requesting+reviews%2C+and+handling+customer+conversations.\u0026amp;theme=1bd7f51ba2fc6c083c5955f0\u0026amp;signature=43e0bb7a0086af54524d8814f013637d649ec6d91591da4ff06529543d73aea5\">\u003cmeta data-mint-head name=\"twitter:image:width\" content=\"1200\">\u003cmeta data-mint-head name=\"twitter:image:height\" content=\"630\">\u003cmeta data-mint-head name=\"msapplication-config\" content=\"/mintlify-assets/_mintlify/favicons/liftify/LDuNtP2wEz0NnHPM/_generated/favicon/browserconfig.xml\">\u003cmeta data-mint-head name=\"apple-mobile-web-app-title\" content=\"Liftify Help\">\u003cmeta data-mint-head name=\"msapplication-TileColor\" content=\"#3767AA\">\u003clink data-mint-head rel=\"canonical\" href=\"https://help.liftify.com\">\u003clink data-mint-head rel=\"alternate\" type=\"application/xml\" href=\"/sitemap.xml\">\u003clink data-mint-head rel=\"alternate\" type=\"text/markdown\" href=\"/index.md\">\u003cscript data-mint-head type=\"application/ld+json\">{\"@context\":\"https://schema.org\",\"@graph\":[{\"@type\":\"Organization\",\"@id\":\"https://help.liftify.com/#organization\",\"name\":\"Liftify Help\",\"url\":\"https://help.liftify.com\",\"logo\":{\"@type\":\"ImageObject\",\"url\":\"https://mintcdn.com/liftify/zqeWY9h9LqqOeRKo/logo/liftify-light.png?fit=max\u0026auto=format\u0026n=zqeWY9h9LqqOeRKo\u0026q=85\u0026s=6f9fdda7d91dac01bd6cb5e118f2809a\"}},{\"@type\":\"WebSite\",\"@id\":\"https://help.liftify.com#website\",\"name\":\"Liftify Help\",\"url\":\"https://help.liftify.com\",\"publisher\":{\"@id\":\"https://help.liftify.com/#organization\"}},{\"@type\":\"WebPage\",\"@id\":\"https://help.liftify.com/#webpage\",\"url\":\"https://help.liftify.com/\",\"name\":\"Liftify Help\",\"description\":\"Guides for setting up Liftify, requesting reviews, and handling customer conversations.\",\"dateModified\":\"2026-08-27T17:41:43.018Z\",\"isPartOf\":{\"@id\":\"https://help.liftify.com#website\"},\"breadcrumb\":{\"@id\":\"https://help.liftify.com/#breadcrumb\"}},{\"@type\":\"BreadcrumbList\",\"@id\":\"https://help.liftify.com/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Getting started\",\"item\":\"https://help.liftify.com/index\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Liftify Help\",\"item\":\"https://help.liftify.com/\"}]},{\"@type\":[\"Article\",\"TechArticle\"],\"@id\":\"https://help.liftify.com/#article\",\"headline\":\"Liftify Help\",\"name\":\"Liftify Help\",\"description\":\"Guides for setting up Liftify, requesting reviews, and handling customer conversations.\",\"url\":\"https://help.liftify.com/\",\"mainEntityOfPage\":{\"@id\":\"https://help.liftify.com/#webpage\"},\"dateModified\":\"2026-08-27T17:41:43.018Z\",\"publisher\":{\"@id\":\"https://help.liftify.com/#organization\"},\"isPartOf\":{\"@id\":\"https://help.liftify.com#website\"}}]}\u003c/script>\u003cscript data-mint-head type=\"application/ld+json\">{\"@context\":\"https://schema.org\",\"@type\":\"WebSite\",\"name\":\"Liftify Help\",\"creator\":{\"@type\":\"Organization\",\"name\":\"Mintlify\",\"url\":\"https://mintlify.com\"}}\u003c/script>","siteName":"Liftify Help","nav":{"global":null,"pages":[{"group":"Getting started","pages":[{"title":"Liftify Help","href":""},{"title":"Sign in with a magic link","description":"Sign in to the Liftify client portal with a one-time link emailed to you, and fix the common reasons a link doesn't work.","href":"/getting-started/sign-in-with-a-magic-link"},{"title":"Sign in with Google or Microsoft","href":"/getting-started/sign-in-with-sso"},{"title":"Contact Liftify support","href":"/getting-started/contact-liftify-support"},{"title":"Set up your locations","href":"/getting-started/set-up-your-locations"},{"title":"Connect your Google Business Profile","href":"/getting-started/connect-google-business-profile"},{"title":"Map your locations to their listings","href":"/getting-started/map-locations-to-listings"},{"title":"Connect Facebook","href":"/getting-started/connect-facebook"},{"title":"Reconnect, re-sync, or disconnect an account","href":"/getting-started/reconnect-or-disconnect"},{"title":"Complete your legal info for text messaging","href":"/getting-started/complete-legal-info-for-sms"},{"title":"Update your profile","href":"/getting-started/update-your-profile"},{"title":"Switch between accounts","href":"/getting-started/switch-between-accounts"},{"title":"Set your company branding","href":"/getting-started/set-your-company-branding"},{"title":"Why your locations are inactive","href":"/getting-started/why-your-locations-are-inactive"}]},{"group":"Campaigns","pages":[{"title":"Campaign types explained","href":"/campaigns/campaign-types-explained"},{"title":"Start a campaign from a template","href":"/campaigns/start-from-a-template"},{"title":"Build a review-request campaign","href":"/campaigns/build-a-review-request-campaign"},{"title":"Add and edit touchpoints","href":"/campaigns/add-and-edit-touchpoints"},{"title":"Entry and exit rules","href":"/campaigns/entry-and-exit-rules"},{"title":"Sending days and times","href":"/campaigns/sending-days-and-times"},{"title":"Account-wide campaign defaults","href":"/campaigns/account-campaign-defaults"},{"title":"Launch, pause, and duplicate a campaign","href":"/campaigns/launch-pause-and-duplicate"},{"title":"Choose who handles replies to a campaign","href":"/campaigns/route-campaign-replies"},{"title":"Use the custom HTML email editor","href":"/campaigns/use-the-custom-html-email-editor"}]},{"group":"Contacts","pages":[{"title":"Add a contact and enroll them in a campaign","href":"/contacts/add-a-contact-and-enroll"}]},{"group":"Reviews","pages":[{"title":"Find and filter reviews","href":"/reviews/find-and-filter-reviews"},{"title":"Schedule a review report by email","href":"/reviews/schedule-a-review-report"},{"title":"Reply to a review","href":"/reviews/reply-to-a-review"},{"title":"Use AI to draft review replies","href":"/reviews/ai-review-replies"},{"title":"Tune the AI response prompt","href":"/reviews/tune-the-ai-response-prompt"},{"title":"Save and reuse response templates","href":"/reviews/save-and-reuse-response-templates"},{"title":"Match a review to a job, contact, or employee","href":"/reviews/match-a-review-to-a-customer"},{"title":"Report a review that breaks Google's policies","href":"/reviews/report-a-policy-violating-review"}]},{"group":"Inbox","pages":[{"title":"Handle an inbound message","href":"/inbox/handle-an-inbound-message"},{"title":"Add an internal note to a conversation","href":"/inbox/add-an-internal-note"},{"title":"Save an Inbox filter as a view","href":"/inbox/save-an-inbox-filter-view"},{"title":"Assign conversations automatically","href":"/inbox/auto-assign-conversations"}]},{"group":"Surveys","pages":[{"title":"Build and publish a survey","href":"/surveys/build-and-publish-a-survey"},{"title":"Read survey responses","href":"/surveys/read-survey-responses"},{"title":"Translate a survey","href":"/surveys/translate-a-survey"}]},{"group":"Tasks","pages":[{"title":"Work a task","href":"/tickets/work-a-ticket"},{"title":"Create tasks automatically","href":"/tickets/create-tickets-automatically"}]},{"group":"QR codes","pages":[{"title":"Create a QR code","href":"/qr-codes/create-a-qr-code"}]},{"group":"Admin","pages":[{"title":"Invite users and assign roles","href":"/admin/invite-users-and-assign-roles"},{"title":"Merge duplicate employees","href":"/admin/merge-duplicate-employees"},{"title":"Set your notification rules","href":"/admin/set-your-notification-rules"},{"title":"Set default notifications for new users","href":"/admin/set-default-notifications-for-new-users"},{"title":"Connect an external system","href":"/admin/connect-an-external-system"},{"title":"Get your API key","href":"/admin/get-your-api-key"},{"title":"Bulk import users from a CSV","href":"/admin/bulk-import-users"},{"title":"External aliases","href":"/admin/external-aliases"}]},{"group":"What's new","pages":[{"title":"What's new in Liftify","href":"/changelog"}]}]},"title":"Liftify Help - Liftify Help","buildId":"dpl_HcHmUS6i3UwswnTHJUEdcTtwfdTQ","deploymentId":"dpl_HcHmUS6i3UwswnTHJUEdcTtwfdTQ","dynamics":[],"chunks":[]}